Reference Librarians adhere to certain behavioral guidelines in assisting users and responding to requests for information. Always keep in mind that reference transactions are confidential. Certain medical, legal, and business questions may require a response that goes beyond the scope of what a Reference Librarian is able to legally provide.
Use these tips when you need to make a decision about whether what you are doing is appropriate:
Food and drinks are allowed to be brought into the library by patrons. However, food and drink may not be consumed while working at a computer station.
To maintain a professional atmosphere, LCC Librarians are not allowed to bring food or drinks to the Reference Desk.
Librarians are entitled to 15-minute breaks when they work for a four-hour desk shift. Please inform the Access Services Supervisor on duty when taking your break so students can be informed when you are available.