Closed campus refers to any of LCC's physical campuses and not to our online services.
Inclement or dangerous weather conditions, loss of power on campus, and other unforeseen circumstances may result in an emergency closure of the entire campus or the TLC building only (Closed Campus or Closed Building Days). Employees will be notified of such closures by either email, phone, Rave, emergency announcement, and/or by their supervisor.
In order to best serve our students and College community, the Library has put several procedures into place. These procedures should be followed whenever the campus or TLC building is closed, but online services remain active.
During a closed campus or closed TLC building / remote day, the Research Help Desk moves online. We monitor local LCC chat, answer our phones, and cover regularly scheduled chat shifts during Research Help Desk hours.
During an assigned Research Help Desk shift librarians will
Log into the LCC queue in LibAnswers.
Log into the Reference Desk CISCO phone (directions for downloading below).
A librarian assigned the regular Chat Reference shift will cover this shift as usual, covering all queues. During this time, a librarian assigned to the Research Help Desk may log out of chat. There is no need for 2 librarians to be staffing chat at the same time.
Download the CISCO phone to your laptop to be able to answer the Reference Desk phone and your own phone from off-campus