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Lansing Community College Library

Library Teams: Web Improvement

All the teams in the LCC Library, a description of their purpose, and a listing of their charges and responsibilities


The Web Improvement Team (WIT) works to continually improve the library website by providing a forum for its design, development, maintenance, and quality control. The team will serve in an advisory capacity for the design of the Tutoring Services website.


The Web Improvement Team has adopted a user-centered design philosophy which, through communication with LCC students via iterative usability testing and redesign processes, enables the creation and maintenance of a fully accessible, and easily-used website.

The Web Improvement Team has responsibilities for the following areas:

  1. Designing, developing, maintaining, and improving the library website while ensuring content remains relevant and current.
  2. Monitoring web service trends as well as sharing, communicating, and experimenting with new web tools.
  3. Developing in-service sessions to help team members build core web maintenance and development skills.
  4. Keeping staff informed of website developments and changes.
  5. Evaluating the effectiveness of web services and processes.
  6. Implementing department goals, policies, and procedures that fall within the team's purview.
  7. Taking action on business referred by DIT.
  8. Evaluating the team's effectiveness annually.

Team Communication

The Web Improvement Team is a project based team. The team meets at the beginning of the semester to decide what projects to focus on and at the end of the semester to share progress and accomplishments. The team meets once a semester for a professional development activity.

Team meetings are open to all staff. Agenda of upcoming meetings will be sent by e-mail in advance of the meeting to all library staff. Meeting notes are posted to the "Library Staff Updates" WebEx team no later than one week following the meeting. Agendas and meeting notes will be made available in the department shared SharePoint.

Team Representation

  • Web Services Librarian
  • Library Communications Manager
  • Online Learning Librarian
  • Library Technologist
  • Reference / Instruction Rep
  • Electronic Resources Rep
  • Catalog and Systems Rep
  • User Services Rep
  • Student Rep