The Technology Resources Team ensures effective customer service, technology lending, and technology support in TLC spaces at our Downtown and West campus locations.
The Technology Resources Team (TR) is a hybrid team comprised of TR staff and Information Technology Services (ITS) staff. The team develops and implements recommendations, guidelines, and procedures to ensure effective, customer-centered service, technology lending, and technology support at both Downtown and West Campus TLC service spaces. The Technology Resources team collaboratively addresses and resolves technology-related issues and concerns within the Library department.
Key responsibilities of the Technology Resources Team include:
The Technology Resources team members meet in various forms of working meetings regularly.
Technology Resources team WebEx meetings (TR Monthly) are open to all staff. Agenda of each upcoming TR Monthly meeting will be sent by e-mail in advance of the meeting. Meeting notes link and "Top Take Aways" are provided in the Library Staff Updates WebEx no later than one week following the meeting. Agendas and meeting notes will be made available in the Library department shared workspace.