Initiate and maintain proactive individualized coaching, mentoring, and encouragement to students, keeping them engaged in the successful advancement of their education.
Monitor and track student progress toward completion of their goal (certificate, degree, or transfer) on a 'real time' basis.
Proactively anticipate and detect ways in which specific support services -- tutors, academic advisors, financial advisors, professional counselors, social service agencies, employment resources, etc. -- can be provided to assist students in successfully advancing their education.
Monitor the efficacy of the various coaching activities and campus and community support resources in achieving individual student success and persistence, retention, and completion.